Last updated: 13 April 2026
These Terms and Conditions ("Terms") govern the web development and digital services provided by Xavier Winton, trading as GridWork ("we", "us", or "the Provider"), to clients ("you" or "the Client"). By engaging our services — including requesting a free website preview — you agree to these Terms. Please read them carefully.
Provider: Xavier Winton t/a GridWork, Container 32, Pollard Yard, 15 Pollard Street East, Manchester, M40 7QX, United Kingdom. Website: gridwork.site
We design and build custom websites for small businesses. Our standard offering includes a free website preview: we build a website for your business at no upfront cost and send you a link to review it. You are under no obligation to purchase. If you choose to keep the website, a one-off fee is payable as agreed before handover. For bespoke or enhanced projects (including e-commerce, booking systems, or third-party integrations), separate written terms will be provided and agreed before work commences.
Where a fee applies, the amount and payment schedule will be confirmed in writing before work begins. Unless otherwise agreed, our standard payment structure is:
Payment may be made by card (via Stripe) or bank transfer. Payment details will be provided separately. All fees are quoted in pounds sterling (GBP) and are inclusive of any applicable VAT where stated.
Upon receipt of the final payment in full, ownership of the delivered work transfers to the Client. This includes:
Once ownership has transferred, the Client is free to use, modify, host, or transfer the website without restriction and without further obligation to the Provider. No ongoing fees are payable to the Provider after handover, unless additional services are separately agreed.
Some projects involve third-party platforms (such as Shopify, Firebase, Vercel, domain registrars, or payment processors). Where applicable, any ongoing costs associated with these services are payable directly by the Client to the relevant third-party provider — not to us. These costs will be clearly identified before work begins.
We are not responsible for the availability, pricing, terms, or performance of any third-party service. Changes to third-party pricing or service terms are outside our control.
Following handover, we provide a support period of 60 days (unless otherwise agreed in writing). During this period, we will:
The support period does not cover content changes, new features, design amendments, or additional development work. Such work can be arranged separately at an agreed rate. Issues arising from third-party platforms (e.g. Shopify billing, domain registrar policies) are handled by those providers directly and are outside the scope of our support.
Work will begin once any required deposit has been received. We will aim to deliver the completed website within the timeframe discussed and agreed before the deposit is paid.
The Client agrees to provide any required materials — including photographs, written content, menus, product information, and account access — in a timely manner. Delays caused by the Client in providing materials may affect the delivery timeline, and we accept no liability for such delays.
The Client will have the opportunity to review the completed website before the final payment is due. We will make reasonable adjustments based on the Client's feedback, up to a maximum of two rounds of revisions, unless additional revision rounds are separately agreed.
Once the Client approves the work and the final payment is received, the project is considered complete and all accounts, access credentials, and assets will be handed over. Approval may be given in writing (including by email or message).
Either party may cancel an engagement by giving written notice. If the Client cancels after a deposit has been paid and work has commenced, the deposit is non-refundable. The Client will not be charged the final payment unless the work has been delivered and approved.
If we cancel the engagement for any reason, any deposit received will be refunded to the Client in full within a reasonable timeframe.
Where no deposit has been paid (e.g. for our standard free preview offering), either party may walk away at any time before purchase with no financial obligation on either side.
We will carry out all work to a professional standard and in good faith. However, we are not liable for:
Our total liability under or in connection with any engagement is limited to the total amount paid by the Client under that engagement.
Nothing in these Terms limits our liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be excluded or limited by law.
Until final payment is received in full, all work produced remains the intellectual property of the Provider. We retain the right to display completed work in our portfolio and for promotional purposes unless the Client requests otherwise in writing.
The Client warrants that any materials supplied to us (including images, logos, and text) do not infringe the intellectual property rights of any third party, and indemnifies us against any claims arising from such materials.
Each party agrees to keep confidential any non-public information received from the other party in connection with an engagement, and not to disclose it to any third party without prior written consent, except where required by law.
These Terms are governed by the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms from time to time. Any updates will be posted on this page with a revised date. Terms applicable to a specific project are those in effect at the time the engagement is agreed.
If you have any questions about these Terms, please contact us at:
GridWork
Xavier Winton (t/a GridWork)
Container 32, Pollard Yard, 15 Pollard Street East, Manchester, M40 7QX
Email: [email protected]
Website: gridwork.site